Effective Date: 12/24/24

1. Acceptance of Terms

By accessing or using the services provided by FullCircleMD (“Company,” “we,” “our,” or “us”), including our website, telehealth platform, mobile applications, and any associated services (collectively, the “Services”), you agree to be bound by these Terms of Service. If you do not agree to these terms, you must not use our Services.

2. Medical Disclaimer

FullCircleMD provides telehealth services for opioid use disorder (OUD) treatment, including Suboxone prescriptions.
We do not provide emergency medical services. If you are experiencing a medical emergency, call 911 immediately.
Our healthcare providers are licensed professionals who determine treatment eligibility based on individual evaluations.

3. Eligibility & Patient Responsibility

You must be at least 18 years old to use our Services.
By using our Services, you affirm that you will provide accurate, current, and complete medical history to our providers.
You acknowledge that telehealth may have limitations, including potential delays or lack of in-person evaluations.

4. Prescription Policy

Medication prescriptions, including Suboxone, are issued at the discretion of our licensed healthcare providers.
We do not guarantee that a prescription will be provided following your consultation.
You are responsible for ensuring your pharmacy accepts electronic prescriptions and for compliance with all local regulations.

5. Payment & Insurance

FullCircleMD accepts various payment methods, including insurance and self-pay.
Payments for consultations and services are non-refundable, except where required by law.
If you miss an appointment or cancel less than 24 hours in advance, a cancellation fee may apply.

6. Privacy & Confidentiality

Your personal and health information is protected under HIPAA.
We may share information with your pharmacy, insurance provider, or other healthcare professionals as needed for treatment.
See our Privacy Policy below for details on data use and protection.

7. Account Security

You are responsible for maintaining the confidentiality of your account login.
Unauthorized use of your account should be reported to us immediately.
We reserve the right to suspend or terminate accounts for fraudulent or inappropriate use.

8. Dispute Resolution & Governing Law

Any disputes arising from your use of our Services shall be resolved through binding arbitration in accordance with applicable state and federal laws.
These Terms are governed by the laws of [Insert State].

9. Modifications to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on our website with an updated Effective Date.

10. Contact Information

For questions regarding these Terms, please contact:
[email protected]

Privacy Policy

Effective Date: 12/24/24

FullCircleMD (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal and health information.

1. Information We Collect

We collect information in the following ways:

Personal Information: Name, date of birth, contact details, and payment information.
Health Information: Medical history, treatment details, and prescription records.
Device & Usage Data: IP address, browser type, and interactions with our platform.

2. How We Use Your Information

We use your information to:

Provide and improve our telehealth and addiction treatment services.
Process payments and verify insurance eligibility.
Ensure compliance with HIPAA and other healthcare regulations.
Send appointment reminders and treatment-related communications.

3. How We Share Your Information

We do not sell your personal information. We may share data with:

Pharmacies for prescription fulfillment.
Insurance providers for billing and coverage verification.
Healthcare professionals involved in your treatment.
Legal authorities if required by law (e.g., subpoenas, public health reporting).

4. Your Rights Regarding Your Information

Under HIPAA and applicable laws, you have the right to:

Access and request copies of your health records.
Request corrections to inaccurate information.
Restrict how your information is used or shared.
File a complaint if you believe your privacy rights have been violated.

5. Data Security

We implement industry-standard security measures, including:

Encryption of sensitive data.
Secure servers and restricted access.
Regular security audits to prevent unauthorized access.

6. Cookies & Tracking Technologies

Our website may use cookies to enhance user experience and analyze site traffic. You can disable cookies in your browser settings, but some features may not function properly.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before sharing information.

8. Updates to This Policy

We may update this Privacy Policy periodically. The Effective Date at the top indicates when changes were last made.

9. Contact Information

For privacy-related questions or to exercise your rights, contact us at: